Hello all. My new (to me) pre-loved Duo Plus was delivered on Tuesday. That night, in the darkness and pouring rain, I went out to my little beauty to retrieve the mass of documents that came with it. The key was a bit tricky to get into the back door but it was the correct key. I turned the key to the right and pulled on the handle - nothing. I turned to the left - still nothing. I tried this several times, pulling harder each time with no luck. Eventually the handle came off in my hand. Needless to say I gave up until the next day. I then headed in from the front and opened the door easily from inside. It appears that with the key it is not giving enough movement as the inside knob and therefore the latch is not releasing. Has anyone had this problem and knows the cure? I do not know where to start looking for spares - but spare what? It gets worse. Today, when I was locking it up for the night, the front passenger side key just kept rotating and not locking the door. Luckily for me it has security deadlocks so I can leave that problem for a while. But the back door ............... Sorry for the long post.
Kind regards to all,
Tony & Barney (the Yorkie).
Kind regards to all,
Tony & Barney (the Yorkie).
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