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    Finding a new Service Garage

    Ant used to service my R20, then I drove it 130 miles to Howards. This is just not practicable as it involves an overnight camp in November and a horrendous drive home in the dark. I do not like trusting my beloved vehicle to strangers.
    Can anyone suggest a good service centre south of London?
    Preferably not a guy who rubs his hands together and says "Guess what's wrong with YOUR vehicle!"

    #2
    Do you mean 'service' (as for any car or other vehicle) and/or 'habitation check' (as for a caravan or motorhome). Initially we had both service & habitation check done by Freebourne near Guildford, which is where we bought it from. But Freebournes changed hands, the codes went up, and the customer service went down, so we stopped going there! Given that the vehicle is no longer in any warranty, we now have the **service** done by a local garage (in Partridge Green, W.Sussex) that we have previously found to be very helpful; and we have the habitation check done by a local caravan/motorhome dealer (in Southwater, West Sussex). We see no need for either service or habitation check to be done by, respectively, a Citroen or Romahome specialist.

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      #3
      Its a shame you don't want to come to Howards! After all, Ant trained motorhome tech's and Citroen mechanics!

      Comment


        #4
        Howards Citroen
        Might I enquire, what is your take on older vehicles?
        I find it hard to believe that a UK main dealer would in all honesty want an elderly C15 rocking up, rust and all, outside their state of the art, shiny showroom. Am I right, or have I been making a false assumption all these years?
        I share Quartermaster2014 's problem in that I don't have a trusted go-to garage for my Romahome - I have used a couple of local garages and I have no complaints, but they're not Citroen specialists and they're not campervan specialists.
        Oddly, I didn't feel the same hesitation about taking it to the local main Renault/Citroen dealer when I was living in France. But older vehicles and their owners don't seem to get the same sympathy in the UK.
        Last edited by Voyageuse; 08-10-2019, 21:41.
        Away with the Fairies

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          #5
          Originally posted by Voyageuse View Post
          Howards Citroen
          Might I enquire, what is your take on older vehicles?
          I find it hard to believe that a UK main dealer would in all honesty want an elderly C15 rocking up, rust and all, outside their state of the art, shiny showroom. Am I right, or have I been making a false assumption all these years?
          I share Quartermaster2014 's problem in that I don't have a trusted go-to garage for my Romahome - I have used a couple of local garages and I have no complaints, but they're not Citroen specialists and they're not campervan specialists.
          Oddly, I didn't feel the same hesitation about taking it to the local main Renault/Citroen dealer when I was living in France. But older vehicles and their owners don't seem to get the same sympathy in the UK.
          We quite often have C15 Romahomes in!
          I go on the basis that if you spend £100,000 on a Hymer or £5000 on a C15 old Hylo, its still someone's pride and joy!

          Simon

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            #6
            Originally posted by Howards Citroen View Post
            Its a shame you don't want to come to Howards! After all, Ant trained motorhome tech's and Citroen mechanics!
            Well, what's your nearest dealership to Horsham in West Sussex?

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              #7
              Originally posted by TrevorD View Post
              Well, what's your nearest dealership to Horsham in West Sussex?
              Taunton lol.

              John's Cross in East Sussex are very good. Plus its ran by my brother so I know people will be looked after there.

              Comment


                #8
                Originally posted by Howards Citroen View Post

                John's Cross in East Sussex are very good. Plus its ran by my brother so I know people will be looked after there.
                Google maps shows it as 55 - 70 miles (depending on route), and up to 2 hours drive each way. I think we went over there once for some motorhome accessories. That distance is fine for a one-off visit, but not so good for service & habitation check where one doesn't know what work will be required, nor whether it would be completed in one day. But it's something we'll bear in mind, thanks.

                Comment


                  #9
                  Originally posted by TrevorD View Post

                  Google maps shows it as 55 - 70 miles (depending on route), and up to 2 hours drive each way. I think we went over there once for some motorhome accessories. That distance is fine for a one-off visit, but not so good for service & habitation check where one doesn't know what work will be required, nor whether it would be completed in one day. But it's something we'll bear in mind, thanks.
                  Well you try and help!

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                    #10
                    Originally posted by Howards Citroen View Post

                    Well you try and help!
                    Thanks! I did appreciate your advice - and, as I said, we'll certainly bear it in mind if we do want a Romahome 'specialist'.

                    Comment


                      #11
                      TrevorD you have a Romahome you can sleep in so distance shouldn’t be a problem, just make a little break of it, we used to travel from Nottingham to Bristol for our service and habitation check with Ant and stay around the area for a few days, Taunton is lovely and there is a very nice campsite you can stay on in Taunton called Cornish Farm.
                      Graham
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                        #12
                        Graham We can't sleep in it if it's in the garage overnight because of servicing work being done - something one might not know until the work started. Also, in our experience, the habitation check usually requires the vehicle to be largely emptied of many of the items that would be required when using it for accommodation. And our servicing & habitation check are due in the late-winter months - and we're not that hardy! But I understand your point!

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                          #13
                          Do you actually 'need' a full habitation check? I get my caravan checked by a mobile caravan engineer, who checks the electricity and gas, and the running gear. (Obviously the running gear only applies to caravans!).

                          When I had a romahome demountable, a local garage used to take care of the servicing once a year, the same as the car.

                          So if you found a mobile caravan engineer to check the basics, for you (on your drive at home - google 'mobile service engineers+your area and phone around for quotes) then you would only have to find a garage to do a full service for the engine part. And you could ask around for a personal recommendation for a decent garage for a service perhaps.

                          Comment


                            #14
                            Hi All, Thanks for the postings. Why would I not go to Howards?
                            Trevor has given one point, ie what happens if the van needs to stay in overnight?
                            2. It is jolly cold trying to find something to do in Taunton all day in November.
                            3. It is a good two and a half hours driving in the dark on horrid A roads both ways.
                            4. I can get a habitation check from a local caravan dealer
                            5. I also know the dealer mentioned above who was going downhill before they changed hands.
                            6. My R20 is only seven years old, is immaculate and would grace any forecourt.

                            Thanks for the tip about the Sussex Garage. I hope that Ant is enjoying retirement and it is benefitting his health. I miss him.

                            Comment

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