Hi romahome do lisen to u gust got of phone to them they going sort all thing out for ose and we my be tacking it back to them at thar cost with free camping as well they ware glade we phone them to let them get thing right for others tom denise (molly):so happy:
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Hi Tom
Yes Romahome do listen that is why they have built up such a good relationship with their customers and have such a good reputation. They also read this forum and act on what they hear their customers are saying.
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Glad you are getting it all sorted out Tom and pleased Romahome are so quick to respond to your problems,it really is good they read the forum and know what people are thinking Best wishes to Denise hope shes ok nowComment
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Same here, a pity all that was wrong in the first place! I hope Denise is recovering from her fall now.Originally posted by cordyroy View PostComment
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Good news!MaryComment
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Tom
Yes they do listen.
Had a couple of issues last year with the R25 that needed sorting. A guy picked up the vehicle on the Wednesday drove it to the Factory(I.O.W.) and was back on the Friday. All problems sorted, you can't get better service than that!
Reading posts on other sites of the horror stories about some dealers and manufacturers, I think we are very lucky having Romahome.
No, I don't work for them. (That'll be ten pounds please Brian)
Tony AnchormanLast edited by anchorman; 07-03-2012, 16:17.Comment
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Am glad things are sorted now for you. As others have said, this is the advantage of buying from a relatively small family firm - they do care about their customers...and appear to have lived up to their reputation of good customer care.Carpe diem! :)Comment
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yes we can add to that we had a problem with our r20 and Lee from i o w romahome came all the way to bristol one afternoon and magic cure for us last year absolute BRILLIANT service to say the very least thanks againComment
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