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  • Graham
    replied
    Originally posted by lunnie View Post
    I use BT for MOT's on both my vehicles, and my friend uses Walsall Council which is much cheaper now than BT, They do not do repairs and therefore have no hidden agenda's.
    Excuse my ignorance Joan but what is BT?

    I assume not British Telecom

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  • lunnie
    replied
    I use BT for MOT's on both my vehicles, and my friend uses Walsall Council which is much cheaper now than BT, They do not do repairs and therefore have no hidden agenda's.

    The council are very, very keen and only pass when it fully fit for the road.

    BT do give me leaway, as I have been going for a couple of years, and I had changed a light bulb and it was out of line, and other such bits, they fixed these and then tested.

    The turbo had gone on my car, and they gave me extra time to have a re-test foc as I wasnt able to obtain the parts immediately.

    So perhaps you could try one in your areas. remember they are use to Vans etc and are good lads.

    Leave a comment:


  • RRH
    Guest replied
    Well done Graham.
    wish i could somehow shame Stowmarket Caravans for selling me a dodgy romahome with rear suspension bushes that were shot before they bribed their MOT centre to give it a ticket.

    I guess in a recession there are many ways businesses have of making and saving cash from us.

    If I have time I'll drive by Ants shop on friday and maybe get a 3 minute advice on fitting a complete rear axle. I might even buy something!

    Leave a comment:


  • MartinW
    replied
    Nice one Graham, glad you got it sorted

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  • jayjay
    replied
    Glad it all ended well, Graham.

    I can't imagine how they got it wrong in the first place, and the consequences could have been really serious. I certainly wouldn't go back there either.

    Fair doos like you said though, they have paid up, so all's well that ends well, eh? And two wheel new wheel cylinders for the price of one, should keep you going a bit!
    Last edited by jayjay; 29-04-2010, 18:59.

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  • Graham
    replied
    Well much to my amazement I received a cheque this morning for the full amount I had to pay whilst on holiday for the new wheel cylinder. I fully expected to have to chase them up about it, so fair does they have admitted liability and paid up.

    Still not going back though.

    Leave a comment:


  • Graham
    replied
    Update on brake problems

    Quite a few people asked me about my brakes at the meet so I thought I would put an update on here.

    As some of you know the rear off side wheel got really hot again while we were away on holiday and I had to take it in to the nearest Nationwide Autocentre which happened to be in Telford. After examining the vehicle the chap told me that the rear offside wheel cylinder had seized up. I told him I thought that the Autocentre back home had done that, so he phoned them and asked them to check their records and it turns out they changed the nearside!! Which as far as I know didn't have a problem.

    To cut a long story short they changed the offside for me and charged me another £82 which they said I would have get reimbursed when I got home. So this morning I went and spoke to the manager of the branch here and he said he would have to talk to his regional manager and phone me back.

    4 hours later he hadn't rung so I rung him and he said he was just about to ring me (yeah right ), he had spoken to his regional manager and was happy to tell me that they were going to give me a free service next time I needed one which was worth more than £82. Whoopy Doo.

    I politely declined the offer and said I didn't want them anywhere near the van again and I wanted a full refund of the £82, at which point he said he would have to speak to his manager again (yawn) and he would phone me back. This time he did phone back and said that the Regional Manager had said that as a gesture of goodwill they were willing to refund my money and I would receive a cheque in the post within two weeks.

    Well we will see, watch this space. I am sure not all Nationwide Autocentre branches aren't as bad as my local one but I certainly won't be going back there again.

    Leave a comment:


  • Graham
    replied
    Originally posted by ant View Post
    You contact VOSA and ask the vehicle to be inspected by one of the MOT inspectors, if they uphold your complaint the test station or the individual tester with lose the MOT licence.
    That's worth knowing, thanks Ant.

    Leave a comment:


  • ant
    replied
    You contact VOSA and ask the vehicle to be inspected by one of the MOT inspectors, if they uphold your complaint the test station or the individual tester with lose the MOT licence.

    Leave a comment:


  • Graham
    replied
    Originally posted by MartinW View Post
    Hi Graham

    Just a note about cheap MOTs

    My brother in law has just had his car done by a cheap MOT place, and all of a sudden his head lights needed adjusting, he had done nothing to the car that would change the hight of the beam, not even changed any bulbs,
    he was charged, I think, an extra £22.

    So cheap, I don't think so.
    If these garages are advertising cheap MoT's then inventing faults so they get extra revenue then surely they are breaking some law?

    An MoT is an MoT now matter how much it costs and should be carried out to a certain standard, testing what needs testing and either passing or failing depending on what they find but how do you prove it if you think you have been cheated.

    Leave a comment:


  • MartinW
    replied
    Hi Graham

    Just a note about cheap MOTs

    My brother in law has just had his car done by a cheap MOT place, and all of a sudden his head lights needed adjusting, he had done nothing to the car that would change the hight of the beam, not even changed any bulbs,
    he was charged, I think, an extra £22.

    So cheap, I don't think so.

    Leave a comment:


  • Graham
    replied
    Update

    I took the van back this morning and they were very apologetic and said they would get right on with it while I waited, after about an hour they had done the job and said it had been ajusted too much and that's what caused the probem, they haven't stung me for any more money but I was ready for an argument if they tried to.

    It seemed ok when I got home, the wheel wasn't warm but then it's not far to the garage probably about 4 mile, so I will have to take it on a longer run and see what it's like, anyway fingers crossed it will be ok now.

    Leave a comment:


  • Graham
    replied
    Next year we are going to have a week of work, spend it down in the Bristol area and let you take the van to your MoT man and do any work plus the service on the van at the same time. At least I will know the job is being done right and the cost of the work won't be a rip off.

    I don't mind spending the money but I want to know that the job is being done properly.

    Thanks again for your help.

    Leave a comment:


  • ant
    replied
    I think you've paid in advance for the work!

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  • Graham
    replied
    Thanks Ant, that's given me a few things to go back to him with, I was worried if I went back he would sting me for another load of money to put it right.

    Leave a comment:

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